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What is 1st line support?

Emma Johnson | 2023-06-12 05:03:23 | page views：1795
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Ethan Moore

Works at the International Labour Organization, Lives in Geneva, Switzerland.
1st Line Support -C Generally Helpdesk -C Job titles such as Helpdesk Operator, First Line Support, IT Call Desk. - This role is generally phone or sometimes internet support based. Onsite requests are usually passed to the 2nd Line Support personnel.
2023-06-13 05:03:23
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Taylor Davis

QuesHub.com delivers expert answers and knowledge to you.
1st Line Support -C Generally Helpdesk -C Job titles such as Helpdesk Operator, First Line Support, IT Call Desk. - This role is generally phone or sometimes internet support based. Onsite requests are usually passed to the 2nd Line Support personnel.
Difference between 1st, 2nd and 3rd line support? - Best Practices ...
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