What is the remedy ticketing system?
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Works at the International Committee of the Red Cross, Lives in Geneva, Switzerland.
Whenever a student, faculty member or staff member reports a technical problem (i.e. a problem with their computer hardware or software), it's recorded as a Remedy --ticket.-- The ticket is tracked in the Request For Service problem tracking system (UNC-CH PTR) until it is resolved.Oct 24, 2012
2023-06-17 02:44:59
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Whenever a student, faculty member or staff member reports a technical problem (i.e. a problem with their computer hardware or software), it's recorded as a Remedy --ticket.-- The ticket is tracked in the Request For Service problem tracking system (UNC-CH PTR) until it is resolved.Oct 24, 2012