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What are the two major processes in problem management?

Noah Johnson | 2023-06-12 01:55:44 | page views：1717
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Mia Roberts

Studied at Stanford University, Lives in Palo Alto, CA
Problem Management consists of two major processes:Reactive Problem Management, which is generally executed as part of Service Operation.Proactive Problem Management which is initiated in Service Operation, but generally driven as part of Continual service improvement (CSI).
2023-06-20 01:55:44
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Charlotte Jackson

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Problem Management consists of two major processes:Reactive Problem Management, which is generally executed as part of Service Operation.Proactive Problem Management which is initiated in Service Operation, but generally driven as part of Continual service improvement (CSI).
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