What is the life cycle of an incident?
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Works at Facebook, Lives in Menlo Park, CA
The Purpose and Importance of Incident Management. Each stage of the entire ITIL Service Lifecycle provides value to the business in one way or another. ... The primary goal of the Incident Management process is to restore normal service operation as quickly as possible.
2023-06-19 01:14:29
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The Purpose and Importance of Incident Management. Each stage of the entire ITIL Service Lifecycle provides value to the business in one way or another. ... The primary goal of the Incident Management process is to restore normal service operation as quickly as possible.