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What is incident management and problem management?

Sophia Martinez | 2023-06-12 01:14:29 | page views：1837
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Emily Torres

Studied at University of California, Los Angeles (UCLA), Lives in Los Angeles, CA
The objective of the Incident Management Lifecycle is to restore the service as quickly as possible to meet Service Level Agreements. The process is primarily aimed at the user level. Problem Management deals with solving the underlying cause of one or more incidents.Sep 8, 2013
2023-06-18 01:14:29
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Felix Brown

QuesHub.com delivers expert answers and knowledge to you.
The objective of the Incident Management Lifecycle is to restore the service as quickly as possible to meet Service Level Agreements. The process is primarily aimed at the user level. Problem Management deals with solving the underlying cause of one or more incidents.Sep 8, 2013
Incident Vs Problem - ITIL Concepts | MyITstudy Blog
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