What would be the best definition of IT service management?
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Works at Google, Lives in Mountain View, CA
IT service management (ITSM) refers to the entirety of activities -C directed by policies, organized and structured in processes and supporting procedures -C that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
2023-06-20 01:14:24
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Zoe Walker
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IT service management (ITSM) refers to the entirety of activities -C directed by policies, organized and structured in processes and supporting procedures -C that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.