What is the role of service desk?
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Works at NVIDIA, Lives in Santa Clara. Holds a degree in Computer Engineering from Georgia Institute of Technology.
A service desk is a communications center that provides a single point of contact (SPOC) between a company and its customers, employees and business partners. The purpose of a service desk is to ensure that users receive appropriate help in a timely manner.
2023-06-13 00:56:06
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Amelia Martin
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A service desk is a communications center that provides a single point of contact (SPOC) between a company and its customers, employees and business partners. The purpose of a service desk is to ensure that users receive appropriate help in a timely manner.