What is the role of a customer success manager?
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Studied at University of Oxford, Lives in Oxford, UK
The job goes by many names: Customer Success Manager, Client Advocate, etc., but regardless of the label, it's about customer relationship retention and optimization. And the most effective way to keep your customers is to make them as successful as possible in using your product.
2023-06-15 00:56:01
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Olivia Williams
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The job goes by many names: Customer Success Manager, Client Advocate, etc., but regardless of the label, it's about customer relationship retention and optimization. And the most effective way to keep your customers is to make them as successful as possible in using your product.