What does a help desk assistant do?

Mia Kim | 2023-06-12 00:31:00 | page views:1219
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Mason Hall

Studied at the University of Edinburgh, Lives in Edinburgh, Scotland.
The Help Desk Assistants are the first point of contact for students, staff and faculty seeking assistance for technology issues on campus. They are members of the WITS User Services Team, providing technical support over the phone and in person, and maintaining the smooth operation of the WITS computer lab facilities.
2023-06-21 00:31:00

Charlotte Martin

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The Help Desk Assistants are the first point of contact for students, staff and faculty seeking assistance for technology issues on campus. They are members of the WITS User Services Team, providing technical support over the phone and in person, and maintaining the smooth operation of the WITS computer lab facilities.
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