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Who created job characteristics model?

Amelia Gonzalez | 2023-06-11 14:26:48 | page views:1625
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Daniel Kim

Studied at the National University of Singapore, Lives in Singapore.
As a domain expert in organizational psychology, I have spent considerable time studying various models that aim to enhance job satisfaction and performance within the workplace. One such model that has stood out is the Job Characteristics Model, which is a cornerstone in the field of job enrichment and organizational behavior.

The Job Characteristics Model was developed by two prominent figures in the field of organizational psychology: J. Richard Hackman and Greg Oldham. Their work, which emerged in the 1970s, has had a profound impact on how organizations approach job design and the enhancement of employee motivation and satisfaction.

The model is based on the idea that there are certain job characteristics that, when present, can lead to positive psychological states such as experienced meaningfulness, experienced responsibility, and knowledge of the actual results of the work performed. These psychological states, in turn, are posited to result in powerful affective and behavioral outcomes for the individual, such as higher internal work motivation, improved job satisfaction, and lower absenteeism and turnover rates.

At the heart of the model are five core job dimensions that are believed to be critical in shaping these psychological states:


1. Skill Variety: This refers to the degree to which a job requires a variety of different activities so that the job incumbent can use a range of skills and talents.


2. Task Significance: It pertains to the extent to which a job has a substantial impact on the lives or work of other people, whether in the immediate organization or in the external environment.


3. Task Identity: This dimension involves doing a whole and identifiable piece of work, so the job incumbent can easily see themselves as responsible for the outcome of the job.


4. Autonomy: It is about the degree of autonomy the job provides, allowing the individual to make decisions about how to perform their work without excessive supervision.


5. Feedback: This is the information provided to the employee about the effectiveness of their performance, ideally directly and naturally as a result of the work activities themselves.

Hackman and Oldham's model suggests that when these five core job dimensions are present and well-aligned, they can lead to a more enriched job that not only benefits the individual employee but also the organization as a whole. The model has been widely applied in practice and continues to be a subject of interest for researchers and practitioners alike.

It's important to note that the model is not without its critics. Some argue that the model's assumptions may not hold true in every cultural context or that the model may oversimplify the complex nature of job satisfaction and motivation. Nevertheless, the Job Characteristics Model remains a significant contribution to the field and a testament to the enduring influence of Hackman and Oldham's work.

In conclusion, the Job Characteristics Model is a seminal work in the study of job design and its impact on individual psychological and behavioral outcomes. It provides a structured approach for organizations to consider when looking to improve job satisfaction and performance through the thoughtful design of job roles.


2024-05-07 23:35:46

Zoe Martin

Studied at the University of Tokyo, Lives in Tokyo, Japan.
The Job Characteristics Model, developed by organizational psychologists J. Richard Hackman and Greg Oldham, is a normative approach to job enrichment (see job redesign). It specifies five core job dimensions that will lead to critical psychological states in the individual employee.
2023-06-17 14:26:48

Madison Patel

QuesHub.com delivers expert answers and knowledge to you.
The Job Characteristics Model, developed by organizational psychologists J. Richard Hackman and Greg Oldham, is a normative approach to job enrichment (see job redesign). It specifies five core job dimensions that will lead to critical psychological states in the individual employee.
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